Infrastructure Emergency Support

When your P99 problems have become P0 incidents

Need Help NOW?

Rapid response for critical situations. Start within 24 hours.

Infrastructure Emergency Support

$10,000/week | Start within 24 hours

For companies experiencing active performance crises. Your API is down, services are timing out, payments failing, or users can't access core functionality. I'll join your war room and help fix it.

Emergency Support Includes:

Immediate Response

  • • Diagnosis and triage within hours
  • • War room participation
  • • Direct access via Slack/Teams
  • • Extended hours during active crisis

Crisis Resolution

  • • Emergency fixes and workarounds
  • • Performance stabilization
  • • Root cause analysis
  • • Prevention roadmap

Common Emergency Scenarios

API/Service Outage

Your API is returning 500s. Microservices are timing out. Customers can't complete critical actions. Revenue is bleeding.

Payment System Down

Checkout is failing. Payment processing timeouts. Stripe webhooks backing up. Every minute is lost revenue.

Database Meltdown

Queries that took 50ms now take 30 seconds. Connection pools exhausted. Read replicas lagging. Cascading failures everywhere.

Kubernetes Chaos

Pods crashing. Memory leaks. Service mesh failures. Your entire orchestration layer is unstable.

How It Works

  1. 1.

    Contact & Triage (0-2 hours)

    Quick call to understand the crisis. Access requirements. Initial diagnosis.

  2. 2.

    War Room Entry (2-24 hours)

    Join your team. Deep dive into metrics. Identify root causes.

  3. 3.

    Stabilization (24-72 hours)

    Implement fixes. Monitor impact. Iterate until stable.

  4. 4.

    Prevention (Week 1)

    Document root causes. Create prevention plan. Knowledge transfer to your team.

After the Fire

Once we've stabilized your infrastructure, I can help prevent future emergencies with:

  • P99 Performance Audit: Find other hidden problems before they explode
  • Infrastructure Review: Comprehensive evaluation of your entire stack
  • Ongoing Advisory: Monthly retainer for continuous optimization

Infrastructure Crisis?

Don't wait. Every minute costs you users and revenue.

Get Emergency Help Now

Rapid Response • Start within 24 hours • $10,000/week